Wulff's Crafty Creations Return Policy for Pet Products
At Wulff's Crafty Creations, we understand that your furry friends can be a little picky! Our goal is to ensure both you and your pets are thrilled with our handcrafted wooden items. Here’s our playful return policy designed just for you and your four-legged companions:
1. Love It or Return It
If your pet isn’t head over tails in love with their new toy or accessory, you can return the item within 30 days of purchase. We want to make sure it fits perfectly into your pet's lifestyle (and their chew toy collection!).
2. Pet-Friendly Conditions
To ensure we keep our craftsmanship intact, items must be returned in like-new condition—this means no excessive slobber, chew marks, or signs of extensive playtime! If your pet has claimed it as their own, we might not be able to take it back.
3. Proof of Purchase
Please include your order confirmation or receipt with the return. If it's misplaced, no worries! Just reach out to us, and we'll help track it down.
4. Process
To start the return process, simply email us at info@wulffscraftycreations.com with your order details and the reason for the return. We’ll provide you with the next steps to get your refund or exchange sorted out faster than a pup can chase its tail!
5. Shipping Costs
Return shipping will be at the customer’s expense unless the product was damaged or defective upon arrival. Your pet may not understand; it is part of the deal.
6. Gifted Items
If you received our product as a gift for your pet, you can still return it! Just have the sender get in touch with us, and we’ll work it out so your tail-wagger gets what they really want.
We hope your pets enjoy our creations as much as we love making them. If you have any questions about our return policy, feel free to bark us a message! 🐾